1. Place Your Order Online
Upon receiving your online order, we will ship your items within 24 hours. If your order contains Graphics, you must proceed to the next step.
2. Upload Your Graphics
All of our graphic products contain graphic templates that can be found in the "Specifications" tab located just beneath the master image of each page. Utilize these templates, and pass them down to your designer to ensure your graphic files are designed in the correct layout and format pertaining that that particular product.
After you have placed your order, simply upload your files by clicking on the UPLOAD FILES tab located at the top of our website. You may also upload artwork by clicking here.
Please reference your order number in the "message" section when attaching and uploading your artwork to our system.
Once the upload is complete, you will receive an auto-confirmation stating that the transfer has successfully been uploaded. Our graphic department will then download your artwork, and generate proofs for your approval. You will receive these proofs via email within 24 hours of artwork submission. It is then your responsibility to review the proofs, and reply back with an approval to trigger the production.
*ARTWORK PROOFS MUST BE APPROVED BY 12PM PACIFIC TIME TO BE SENT INTO PRODUCTION THE FOLLOWING BUSINESS DAY* If proof approval does not meet this deadline, production will roll over to the following business day.
3. Production, Lead-Times, Delivery
While cost is an important factor in making a purchase, quality and customer service are just as important, if not more. That’s why at DisplayOverstock.com, a division of Backdrop.com, we have made it our mission to provide excellent portable display products that are easy to assemble and designed to last. All of our Backdrop Frames are backed by a Lifetime Warranty, and we have the in-house customer service to support it.
Our knowledgeable sales team is excited to help you navigate through the buying process. Your job is big enough – let the pros at DisplayOverstock.com take it from here.
WHY ARE YOUR PRICES SO LOW?
We believe quality marketing materials should be fast and affordable for everyone. Many of our products we manufacture ourselves, allowing us to control cost of goods and keep prices as low as possible. We are always striving to keep our prices competitive and fair, which is why we offer a low price guarantee on comparable products! Send us a final quote from any competitor and we will match or beat that price.
CAN THE HARD CASES BE SHIPPED OR CHECKED AS LUGGAGE?
Our hard cases are specifically designed for transportation by hand to and from events. If you're planning to ship your display, we suggest reusing the cardboard shipping carton that your kit comes in. If you're planning on checking as luggage on a flight, we suggest wrapping the display in saran wrap to protect the package from damage.
For more information on hard case care, CLICK HERE.